Complaints and suggestions

1. How to do it

• By email: to info@tkd-balear.es, with the subject "Complaint" or "Suggestion". Give your name, a contact phone number or email, the venue and what happened.
• By post: to Carrer d'Aragó, 135, bajo A, 07005 Palma, Spain.
• In person: you can ask for the official complaint form of the Government of the Balearic Islands at either of our venues.

2. What we do with your complaint

We acknowledge receipt, look into it and reply in writing as soon as possible. If you are not satisfied, you can turn to the Balearic Islands consumer services. You can file your complaint online on the website of the Balearic Government's consumer affairs department, or at your town council's consumer information office (OMIC).

3. Child protection matters

If your message concerns the safety or wellbeing of a child, write directly to the child protection officer: proteccion@tkd-balear.es. It will be handled in confidence. In an emergency, call 112.

4. Data protection

Questions about your personal data are handled at rgpd@tkd-balear.es. You can also lodge a complaint with the Spanish Data Protection Agency.

Last updated: 12 November 2026.

This page is a translation provided for your convenience. In case of any discrepancy, the Spanish version prevails.